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Please review the following frequently asked questions. If you cannot find the answer you are looking for, please contact us.
Joining GlobalTestMarket
Why do people choose to join GlobalTestMarket?
GlobalTestMarket members sign up to enjoy the benefits of taking online surveys and earning cash. GlobalTestMarket's online surveys are also a fun way to learn about new products and services, and to help influence their development. By joining GlobalTestMarket, you will become a member of the leading online community of consumers worldwide and participate in online research studies from top companies from around the world.
Is there an age restriction to becoming a member of GlobalTestMarket?
You must be at least 18 years of age to join OR you must be 14 to 17 years of age and have parental or legal guardian permission to join.
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MarketPoints
How much are MarketPoints worth?
The value of MarketPoints is fixed against the U.S. Dollar at five (5) cents per MarketPoint.
How many MarketPoints will I earn for participating in online surveys?
Each invitation will tell you how many MarketPoints you will earn for completing the online survey, or for participating but not qualifying for it. The number of points will vary depending on two factors:
(1) the urgency of the online survey -- more urgent surveys will offer higher incentives, and
(2) the length of the online survey. The more time required on your part, the larger the number of MarketPoints awarded.
How do I redeem my MarketPoints?
Log in to your account.
Click on 'MarketPoints' in the top navigation bar.
Click the 'Redeem' button.
Confirm that your mailing address is correct.
(Please allow 4-6 weeks from the date of redemption for your check to arrive
if you live within the United States, or 6-8 weeks if you live outside of the
U.S.)
How many MarketPoints do I need to redeem for cash?
The minimum number of MarketPoints needed to redeem is 1,000.
If I redeem my MarketPoints how will I get my money?
Once you redeem your MarketPoints we will mail you a check in
your local currency, when available. While we try our best to
provide checks that are convenient to you, we cannot print checks
in some currencies, such as currencies in Lithuania, Mexico,
Pakistan, Poland, Romania, Russia, Serbia and Ukraine. If we
cannot pay you in your local currency, we will send you a check
in U.S. dollars.
Why does GlobalTestMarket use MarketPoints instead of money?
Our community consists of members from all around the world,
and therefore we need to use a currency that everyone can use.
However, when you redeem your MarketPoints, you will receive
a check in your local currency (see question above for more information).
How often is my MarketPoints information updated?
Unless stated otherwise in the invite, MarketPoints are updated instantly after you complete an online survey. If this is not the case, please wait a few moments and then refresh the page.
Benefits | top
Account information
How can I update my registration information?
To change your registration information, you must first log in, then select "My Details" and update your information.
How do I change my password?
Log in to your account.
Click on "My Details" on top navigation bar.
Click on "Change Password".
Enter current and new passwords.
Confirm new password.
Click "Save".
What if I change my email address?
Log in to your account.
Click on "My Details" on the top navigation bar.
Change your email address.
Click "Save Changes".
Log in | top
Forgot login information
Where do I go if I have forgotten my password, account number or email address?
Click here and complete the form. We will then email you with the information.
Forgot password | top
Online surveys
What is the process for taking online surveys?
Surveys are sent by email and can be taken at your leisure. All you need is a computer and Internet access. On average, it takes 15 minutes to complete an online survey.
How can I receive more online surveys?
The best way to receive more online surveys is to complete all of your profile surveys on the Survey page of your account, which you can access by logging in. The status of each profile survey is displayed along with the date of the last update. Keeping these profiles complete and up to date will result in more online survey invitations for you.
Please be aware the number of online surveys each participant will receive in any given month varies significantly from person to person. The number of online surveys you will receive is directly related to the demographic our clients are searching for.
Log in | top
Affiliates
How can I apply to the affiliate program?
We are not accepting any new affiliate applications at this time.
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Security and privacy
Is GlobalTestMarket a secure site?
Please view our privacy policy and see how your personal information is protected.
What exactly will GlobalTestMarket do with the data?
We will calculate aggregate results by combining your responses with those provided by other members who have also completed the online survey. The data is stored in a database that can be analyzed by our clients in a way that always conceals your individual identity. Your personal data will never be revealed, sold or traded without your permission. For further details, please refer to our privacy policy.
Privacy policy | top
Membership cancellation
How do I cancel my GlobalTestMarket membership?
Click on the Cancel my account link in "Contact Us" on the top panel.
Enter your email address.
Click on the "Cancel account" button.
Confirm the cancellation of your account.
Unsubscribe | top
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